Performance Lighting Privacy Policy
- Introduction
Performance Lighting is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and share information about you when you visit our website https://performance-lighting.co.uk or otherwise interact with us.
This policy applies to business-to-business (“B2B”) customers, suppliers, and partners. By using our Site or services, you agree to the collection and use of information in accordance with this policy.
- Information We Collect
We may collect and process the following data about you:
2.1 Information You Provide to Us
– Contact Information: This includes your name, job title, company name, address, email address, phone number, and other contact details you provide when filling out forms on our Site or when corresponding with us by phone, email, or otherwise.
– Account Information: If you register for an account with us, we will collect your username, password, and other information related to your account.
– Transaction Information: Details of transactions you carry out through our Site, including any information required to process orders or fulfil contracts.
– Communications: Information you provide when you contact us with inquiries, comments, or complaints.
2.2 Information We Collect Automatically
– Technical Data: We collect information about your device and how you access our Site, such as your IP address, browser type, operating system, and information about the pages you view and the actions you take on our Site.
– Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your use of our Site. For more information, please refer to our [Cookie Policy].
- How We Use Your Information
We use the information we collect for the following purposes:
– Providing Services: To provide and manage our services, process transactions, and fulfil contracts with you.
– Communication: To communicate with you, respond to inquiries, and provide customer support.
– Marketing: To send you marketing communications about our products and services that may be of interest to you, in accordance with your marketing preferences.
– Improving Our Site: To analyse and improve our Site, including troubleshooting, data analysis, testing, and research.
– Compliance and Legal Obligations: To comply with legal obligations, prevent fraud, and ensure the security of our Site.
- Sharing Your Information
We may share your information with third parties under the following circumstances:
– Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfilment, email delivery, hosting, and customer support.
– Business Transfers: If we sell, merge, or otherwise transfer part or all of our business or assets, your information may be transferred as part of that business transfer.
– Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request, such as a subpoena, court order, or government demand.
– Protection of Rights: We may disclose your information if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- International Transfers
We may transfer your information to countries outside the United Kingdom or the European Economic Area (EEA) that may not have data protection laws equivalent to those in the UK. When we transfer your information internationally, we will take steps to ensure that it is adequately protected, such as by using standard contractual clauses approved by the European Commission.
- Data Security
We take appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, please note that no transmission of information over the internet is completely secure, and we cannot guarantee the security of your information.
- Data Retention
We will retain your information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
- Your Rights
Under data protection law, you have the following rights:
– Access: You have the right to request a copy of the information we hold about you.
– Rectification: You have the right to request that we correct any inaccuracies in your information.
– Erasure: You have the right to request that we delete your information, subject to certain conditions.
– Restriction: You have the right to request that we restrict the processing of your information, under certain conditions.
– Objection: You have the right to object to the processing of your information, under certain conditions.
– Data Portability: You have the right to request that we transfer your information to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below.
- Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes we make will be posted on this page, and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.
- Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Matt Walker, Director, Performance Lighting
Unit B8, Astra Business Park
Parkside Lane, Leeds LS11 5SZ
Email: matthew@performance-lighting.co.uk
Telephone: 0113 426 8300